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Dernière mise à jour :
July 10, 2024

Overflowing Plates, Overflowing Shelves: Overstocking in Restaurants

Master Stocking for Business Success - Optimize Inventory Management.
Overflowing Plates, Overflowing Shelves: Overstocking in Restaurants
Par
Angelo Esposito
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What is Stocking in Business

Restaurants, bars, or even multiple sales centers have storage, stockrooms, or warehouses. This is where they keep their supplies, materials, ingredients, and inventory, known as stocking.

Stocking refers to the act of organizing, managing, and replenishing goods in a business so that it always has enough to meet customer needs. It can be done on any scale from large retail chains down to small businesses such as restaurants and bars.

How much inventory should a bar or restaurant carry? typically, restaurants or bar maintains a healthy average inventory ratio between 4 and 8, ensuring that their entire inventory is sold 4 to 8 times each month. This ratio not only provides insights into your business but also reveals whether your number is high or low.

The National Restaurant Association reveals that successful stocking can directly impact a restaurant's bottom line, with around 35% of the most thriving eateries attributing their success to effective inventory management.

Thanks to a good inventory management system, businesses can keep track of their inventory and order the right amount of stock at the right time. This, in turn, leads to better cost-efficiency and increased profits for the business.

However, for the time being, let's talk about overstocking and how will it affect your business.

Understanding Excess Inventory

Too much stock, too much inventory can be a significant headache for store owners. For store owners, overstocking can lead to a myriad of challenges. Not only does it tie up precious financial resources, but it also occupies valuable warehouse space that could be better utilized for more in-demand products. It's like having an overflowing with items you rarely use while neglecting the ones you truly need or perhaps a fridge full of foods that are sitting inside to rot. That's how bad it is.

The consequences of overstocking can be far-reaching. Not only does it increase carrying costs, such as storage, insurance, and handling fees, but it can also lead to higher risks of obsolescence, as products may become outdated or less desirable over time. Additionally, overstocked items may lose their value, leading to markdowns or even write-offs, which directly impact a business's profitability.

Understanding the root causes of overstocking is crucial to address this issue effectively. Factors such as inaccurate demand forecasting, ineffective inventory practices, and delayed supply chain communications can contribute to excess inventory levels.

The Dangers of Overstocking: Poor Inventory Management

While having a surplus of products may seem like a good thing at first glance, it can pose significant challenges for businesses.

Historical data suggest that when certain items are overstocked, customers get the impression that they are not fresh or desirable. Also, it can create an inventory imbalance where too much of one item is in stock, items with an expiration date, and other items need to sell online for discounted price. This can lead to customer disappointment and even lost sales.

To make matters worse, excessive items also increase a business's inventory holding costs, such as storage fees, and insurance costs. Additionally, it can cause supply chain issues as the restaurant may be unable to acquire new inventory in time due to overcrowded warehouses or long lead times due to supplier delays.

Common Inventory Mistakes in Restaurants

As some restaurant and bar owners panic over having to minimize inventory understocks and ended up having their store's inventory in excess stock and in a real hot mess. To make sure that your business decreases its stock levels and secures its inventory, you must be aware of the most common mistakes that restaurants usually fall into.

Common inventory mistakes in restaurants include:

  • Neglecting Regular Inventory Counts: Failing to conduct regular and accurate inventory counts can lead to discrepancies between recorded stock levels and actual inventory, leading to overstocking and understocking, which both will give you headaches.
  • Lack of Real-Time Tracking: Not having a real-time inventory tracking system can make it challenging to keep up with stock movements and make timely restocking decisions. This is why inventory data must be collected and monitored regularly.
  • Ignoring Seasonal Trends: Neglecting to consider seasonal fluctuations in demand can result in overstocking certain items during slow periods and shortages during peak seasons.
  • Ineffective Supplier Communication: Poor communication with suppliers can lead to delayed deliveries or incorrect orders, disrupting stock management.
  • Not Utilizing FIFO (First-In-First-Out): Failing to follow the FIFO method can lead to food spoilage and waste, as older inventory may sit on shelves while newer items are used first. A Retail business must prioritize rotating its stock according to FIFO.
  • Relying on Guesswork: Making inventory decisions based on intuition rather than data analysis can result in improper stock levels and financial losses.
  • No Safety Stock: Not maintaining safety stock levels can leave restaurants vulnerable to sudden surges in demand or supply chain disruptions.
  • Inaccurate Demand Forecasting: Overlooking accurate demand forecasting can lead to stockouts during peak times or unnecessary stock accumulation during slow periods.
  • Misjudging Portion Sizes: Incorrectly estimating portion sizes can lead to excessive food waste and increased ingredient costs.
  • Inefficient Storage and Organization: Poorly organized overstocking inventory storage areas can lead to misplaced items, expiration of products, and difficulties in tracking inventory levels. Inventory overstocks should always be properly labeled and stored in designated areas, for much easier management.

Eating into Profits: The Impact of Overstocking Your Restaurant

Financial Strain

Overstocking imposes a significant financial burden on restaurants. The costs associated with storing excess inventory, including storage costs, insurance, and handling fees, can eat into profit margins and tie up valuable financial resources.

Inventory overstocks also lead to additional losses when items become obsolete and have to be sold at a marked-down price, end up bulk selling or even written off. These scenarios can drastically reduce profits and create cash flow problems.

Wastage and Spoilage

When no proper inventory management meets failed market demand forecast, it’s a recipe for wastage. Whether due to the expiration of products or poor portion control, overstocking leads to food spoilage and unnecessary waste.

Excessive inventory increases the risk of food spoilage and wastage. Perishable items may reach their expiration dates before being used, resulting in significant losses for the restaurant.

Reduced Profitability

Economic and market trends can change quickly, and businesses must be prepared to adapt their inventory strategies accordingly. Overstocking can prevent restaurants from taking advantage of these opportunities, as they may not have the necessary financial resources or inventory levels to capitalize on them. This can lead to reduced profits in the long run. Inventory storage costs, expired products, and surplus stock can all contribute to lost sales.

Space Constraints

Overstocking and understocking can both lead to space constraints in the kitchen or storage areas. Storing an excessive amount of inventory in a small area can reduce access to items - excess inventory occupies valuable storage space that could be better utilized for other purposes. This can lead to storage inefficiencies and difficulties in organizing and accessing inventory. More inventory also requires more personnel to manage it, which can be expensive and time-consuming.

Slower Inventory Turnover

A low inventory turnover ratio is a sign that the business has too much stock. This can be due to excess inventory in one area or across all sections. Overstocking reduces cash flow and liquidity and limits the company’s ability to make changes as market conditions change.

There are also cases that purchase inventory and due to the excessive items; they may not be able to turn it over in time, leaving them with outdated products that are hard to move. This can lead to a decrease in customer satisfaction and sales, as well as increased costs associated with disposing of expired items.

Cash Flow Issues

Historical sales data can help restaurant owners understand the demand for certain items, but it may not accurately reflect future trends. This means that when restaurant owners overstock an item, they risk having to reduce prices in order to move the stock.

This lowers profitability and creates cashflow problems as money is tied up in inventory instead of being used elsewhere in the business. Additionally, a large stock surplus may require additional financing to manage, which further reduces cash flow.

When you track sales in a timely manner, you can avoid overstocking and the associated financial problems. This helps to ensure that you have the necessary resources when needed and creates a better balance between stock levels and sales forecasting. With accurate data collection and analysis of market trends, you can restock items in an intelligent way that reduces costs and maximizes profits.

Impact on Customer Satisfaction

When you missed the customer demands, it will shaken customer loyalty. As customers’ expectations and needs change, it's important to keep up with the current trends in order to maintain customer satisfaction.

If a restaurant is overstocked with certain items, they may be unable to fulfill customers’ orders or provide a wide range of options. This decrease in customization can lead to customer dissatisfaction and reduced sales. Additionally, if an item is out of stock, customers may be forced to wait for an extended period of time. This can lead to customer dissatisfaction and reduce the overall quality of service.

Missed Opportunities

A lot of opportunities are gone by the wind when restaurants overstock their inventories. When resources and money are tied up in inventory, restaurant owners may be unable to capitalize on market opportunities that require quick action. This could include promotional activities or product launches, both of which can help drive sales and customer loyalty.

Seasonal fluctuations impact stock management, challenging businesses to forecast demand accurately and avoid overstocking during peak seasons. Balancing inventory levels to match changing customer demands while maintaining profit margins is crucial. Smart inventory adjustments during off-peak seasons, taking advantage of discounted prices, optimize profits. Data-driven demand forecasting and strong supplier partnerships help businesses navigate seasonal shifts effectively, enhancing inventory efficiency and profitability.

The holiday season can bring both success and challenges to restaurants, depending on their dining offerings. Upscale establishments often experience a decline in business, sometimes up to 60%, during seasonal holidays or major events. This could be attributed to customers choosing to spend time with their families, preparing meals at home, or allocating their funds towards travel or gifts.

So take leverage of the seasonal buying windows and future demand, it will help you to maximize profitability and avoid overstocking inventory. It’s a great way to maximize profits while meeting customer demand during the peak season. Additionally, leveraging supplier partnerships and reviewing promotional activities can help restaurants capitalize on seasonal opportunities and avoid costly inventory mistakes.

Excessive Waste

Excessive waste is a common outcome of overstocking and can greatly affect the bottom line of restaurants, both financially and environmentally. From perishable food items deteriorating before they are used, to non-perishable goods becoming outdated or damaged, excessive waste is a direct reflection of inefficient stock management. Besides the financial implications, this waste also has significant environmental repercussions, contributing to landfill overflow and increased carbon emissions.

Inventory Costs

Overstocking detrimentally affects inventory costs through increased carrying costs, spoilage, and tied-up financial capital. Excessive inventory incurs expenses for storage, insurance, and utilities, straining profit margin. Additionally, unsold items risk becoming obsolete or spoiling, leading to inventory losses. Locked-up resources limit investment opportunities. Adopting data-driven practices, like demand forecasting and inventory audits, helps avoid overstocking and optimize inventory levels, reducing costs and improving profitability.

Identifying Overstock Inventory: Reducing Unnecessary Inventory in Your Restaurants and Bars

Identifying overstock inventory is essential for efficient stock management and maximizing profitability. Here are 8 effective ways, including industry trends and key performance indicators, to identify overstock inventory in your business:

  1. Regular Inventory Audits: Conduct routine inventory audits, utilizing inventory management software programs to track inventory levels accurately. Analyze data from the software to determine stock levels and re-order points.
  2. Utilize Inventory Reports: Generate comprehensive inventory reports from your inventory management software to gain insights into slow-moving items and those with consistently high stock levels. Pay attention to items that have been in stock for an extended period without significant sales.
  3. Set Inventory Thresholds: Utilize economic order quantity principles and establish inventory thresholds for each product based on historical sales data and market demand. When inventory levels surpass these thresholds, it may indicate excess stock.
  4. Monitor Inventory Turnover Ratio: Calculate the inventory turnover ratio from your inventory management software to measure how quickly items are sold. A low turnover ratio may indicate surplus inventory, while a high ratio suggests efficient stock management.
  5. Track Supplier Performance: Evaluate your suppliers' performance, and use the data from your inventory management software to track the supply chain. Look for timely deliveries and order accuracy. Overstocking can occur if you are receiving more inventory than needed due to supplier errors.
  6. Customer Feedback: Utilize customer feedback and analyze purchasing patterns using data from your inventory management software. If customers are consistently requesting certain items that are out of stock, it might signal overstocking in other areas.
  7. Examine Expiration Dates: Take advantage of the inventory management software to monitor expiration dates for perishable items. Excess stock may lead to products expiring before they are sold, resulting in wastage.
  8. Optimize Ordering Process: Review your ordering process, considering purchasing costs and inventory strategy, to avoid over-ordering or duplicate orders that contribute to excess inventory. Goods sold at regular intervals can be ordered more efficiently than products with unpredictable demand.

The Periodic Automatic Replacement

What exactly PAR level inventory does?

Period Automatic Replacement (PAR) is a sophisticated system that determines the optimal inventory level required for each item in your restaurant at all times. The PAR level strikes the perfect balance, ensuring that you never run out of essential items while avoiding wastage from excessive stock.

Once you establish the ideal PAR level, you can effectively manage your inventory, preventing both product shortages and the unnecessary tying up of cash in unused stock. This strategic approach brings numerous benefits, including improved operational efficiency, cost savings, and enhanced customer satisfaction.

By implementing an effective PAR level strategy, you can enhance your stock management and maximize the overall performance of your restaurant. This approach allows for streamlining operations and optimizing resource utilization, leading to improved efficiency and customer satisfaction.

Calculating Restaurant Inventory PAR Levels

To ensure your restaurant never runs out of essential items while avoiding unnecessary overstocking, it's crucial to calculate the right inventory PAR levels. Begin by analyzing sales data and consumption patterns to determine the average daily usage of each item. Next, consider the lead time, which represents the number of days it takes to receive new inventory after placing an order. Factor in a safety stock buffer to cater to unexpected spikes in demand or supply chain disruptions. With this information, you can now calculate the PAR level for each item to maintain optimal inventory levels and streamline your operations efficiently.

Formula to Calculate Restaurant Inventory PAR Levels:
PAR Level = (Average Daily Usage x Lead Time in Days) + Safety Stock

By implementing the above formula, you can optimize your restaurant's stock management, minimize the risk of stockouts, and make well-informed decisions about when and how much to reorder. This strategic approach to calculating PAR levels will result in smoother inventory replenishment, cost-effectiveness, and enhanced customer satisfaction.

The Challenge of Data Value: Overstocking as a Matter of Data Value

If you have noticed, I repeatedly mention leveraging data and inventory management software in the points above. This is because, ultimately, overstocking is just a data value issue. It boils down to how well you collect, store, organize, and analyze your data or information related to your restaurant's inventory system.

With access to real-time data and intelligence from the market trend, customer feedback, and more filtered through inventory management software, decision-makers in the restaurant can have a better view of their business. This includes evaluating customer trends, forecast demand, and predicting future needs with data-driven insights.

Furthermore, overstocking and understocking will be dealt with with the proper inventory management, thanks to the granular-level insights and PAR provided. The data and analytics will help you to make smarter decisions on stock management, such as proper reorder points for items with varying demands or timely ordering and delivery from suppliers without compromising quality.

Stay Ahead with Restaurant Inventory Management Software

With the ever-evolving challenges in the restaurant industry, staying ahead requires a competitive edge that optimizes efficiency, minimizes costs, and satisfies customer demand.

WISK.AI empowers you to take control of your inventory by providing real-time insights and analytics. Say goodbye to overstocking and understocking dilemmas as the software's advanced inventory planner forecasts demand accurately, ensuring you have just the right amount of stock at the right time. No more wasted resources on excess inventory or lost sales opportunities due to stockouts.

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